Privacy Policy

TEMZ Floating Saunas Privacy Policy

Effective Date: 15/10/2025

TEMZ Floating Saunas respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, website, or booking platforms.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details (processed securely by third-party providers), billing information, and any details you provide when booking or contacting us.
Optional Information: Feedback, preferences, and health or accessibility details you choose to share to improve your experience.

2. How We Use Your Information

We use your information to:

Process bookings and payments.
Communicate with you regarding your reservations, updates, and customer support.
Send promotional offers, newsletters, and event updates (you can opt out at any time).
Improve our services, website, and customer experience.
Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share information only with:

Service Providers: Payment processors and booking systems.
The Lensbury Resort.
Legal Authorities: If required by law or in response to valid legal requests.

4. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Security

We implement reasonable security measures to protect your data. However, no system can be guaranteed 100% secure. You are responsible for safeguarding your login details where applicable.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.

To exercise these rights, please contact us at: info@temzfloatingsaunas.com

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and personalize your experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “Effective Date” updated accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

TEMZ Floating Saunas
Email: info@temzfloatingsaunas.com